whatsapp

HES Kodu


You Can Easily Access The Page Content By Clicking.


What Do You Need To Know About HES Code?

• HES code is mandatory for all domestic flights.

• The duration of your HES code must be the total duration of your trip. If you want to buy a round-trip ticket or have a round-trip ticket, your HES code
It should include your return date.

• If there is less than 25 hours to the first flight, the passenger's health status will be checked over the HES code.

• HES code is not compulsory for infant passengers between 0-2 years old.

HES code is not mandatory on Cyprus (Ercan Airport) flights.

• This process will be applied separately for each passenger.

• With the HES Code, the health status of the person is questioned, if there is a risk, his travel is not approved. In these inquiries, if a situation that prevents you from flying is determined due to Corona
• You will not be accepted to the flight.

• If there are people who do not carry any risk during the trip, but who subsequently develop a risk situation, contact the persons accepted within the contact distance
health and guidance services are provided.

• In case of the following situations regarding your HES code, your travel will not be approved.

• Being COVID-19 positive or being in the quarantine process,

• Not having enough HES code,

• Incorrect T.C. Status of entering ID number or passport information

How do I enter the HES code for the ticket I purchased before?

HES code for purchased tickets will be received during online check-in.

When your flight is opened for online check-in, you can enter your HES code in the HES code entry field on the online check-in passenger information page.

I don't have a HES code, but my flight is today. What should I do?

If you have not received your HES code until today, you can obtain your HES code before check-in at the airport.

During the check-in process, you must show your HES Code. Your account code will be checked during the check-in process. After the check-in checks, within the scope of the queries and directions of the Ministry of Health, if your health condition is not suitable for your flight, you cannot fly in accordance with the rules.

Click for detailed information!

HES code is mandatory on which flights?

It is mandatory to obtain an HES code on all domestic flights.

There is no such requirement for Cyprus and international flights.

If I don't get the HES code, will it create an obstacle for my travel?

Within the scope of the measures taken, without your HES code;

• You cannot buy tickets,

• You cannot check-in online or at the airport,

• You cannot make your domestic travels.

a- Before the trip, the HES (Hayat Eve Sığar) code to be produced personally must be obtained and added to the reservation at the ticket purchase stage.

HES code will be used for query purposes for the controls to be made by the Ministry of Health. Passenger identification number (TR ID, Passport, etc.) along with the HES code,
The fields such as contact information (both phone and e-mail fields) and date of birth must be entered correctly and completely.

HES Code entry just below your personal information on the passenger information page during ticket purchase via our website or mobile application
You can enter your HES code separately for each passenger in the related field.

You must also show your HES code during check-in! During check-in, your HES code will be checked again. Your health status after check-in checks,
T.R. If it is not suitable for flight in line with the queries and directions of the Ministry of Health, you cannot be accepted to the flight according to the rules.

b- If you have not received your HES code until today, you can obtain your HES code before check-in at the airport.

During the check-in process, you must show your HES Code. Your account code will be checked during the check-in process. After the check-in checks, within the scope of the queries and directions of the Ministry of Health, if your health condition is not suitable for your flight, you cannot fly in accordance with the rules.

Click for detailed information!

What are the measures to be taken at the airport with the HES Code?

You must also show your HES code during check-in at the airport!

Before the flight;

UYour HES code, which you entered in your reservation before the flight, will be checked again during check-in. If after this control, your situation is T.C. If it is not suitable for flight in line with the instructions of the Ministry of Health, you will not be accepted to the flight according to the rules.

Click for detailed information!

Check-in at the airport;

If you have not received your HES code until your flight date, you can obtain your HES code before check-in at the airport.

During the check-in process, you must show your HES Code. Your account code will be checked during the check-in process. After the check-in checks, within the scope of the queries and directions of the Ministry of Health, if your health condition is not suitable for your flight, you cannot fly in accordance with the rules.

Is my HES Code enough to make my flight?

With the HES Code, the health status of the person is questioned, if there is a risk, his travel is not approved. In these inquiries, if a situation that prevents you from flying is determined due to Corona
You cannot be accepted to the flight.

Click for detailed information!

1- General Information;

• HES code is mandatory for all domestic flights.

• The duration of your HES code must be the total duration of your trip. If you want to buy a round-trip ticket or have a round-trip ticket, your HES code
It should include your return date.

• If there is less than 25 hours to the first flight, the health status of the passenger will be checked through the Ministry of Health systems over the HES code.

• HES code is not compulsory for infant passengers between 0-2 years old.

HES code is not mandatory on Cyprus (Ercan Airport) flights.

• This process will be applied separately for each passenger.

If there are people who do not carry any risk during the trip, but who subsequently develop a risk situation, contact the persons accepted within the contact distance
health and guidance services are provided.

2- Account Code Query;

• Prior to travel, the personalized HES (Hayat Eve Sığar) code must be obtained and added to the reservation at the ticket purchase stage.

• HES code will be used for query purposes for the controls to be made by the Ministry of Health.

. Along with the HES code, fields such as passenger identification number (TR ID, Passport, etc.), contact information (both phone and e-mail fields) and date of birth
It must be entered correctly and completely.

• Enter the HES Code right below your personal information on the passenger information page during ticket purchase on our website.
You can enter your HES code separately for each passenger in the related field.

• Checks will be made with the HES Code and the risk status of all passengers will be queried via the HES code 24 hours before the flight.

• You must also show your HES code during check-in! During check-in, your HES code will be checked again.

If after this control, your situation is T.C. In line with the query and directions of the Ministry of Health, if it is not suitable for flying,
You will not be accepted to the flight.

3- Situations where the Hes Code is not approved;

In case of the following situations regarding your HES code, your travel will not be approved.

Being COVID-19 positive or being in the quarantine process,

• Not having HES code for sufficient time (Sharing Period), If the validity period of your existing HES code has expired, through the HES Code application,
you can get the code again.

• Incorrect T.C. Status of entering ID number or passport information

Does my HES code expire?

Your HES code is valid for a certain period of time. Make sure that the validity of your HES code includes your flight date.

The HES code has a validity period. This period, which is determined at the time of code provision, must be valid for at least 7 days from the date of the return flight, otherwise your reservation will not be confirmed.

When buying codes that cover a certain number of days, you need to carefully choose the flight days. For example; If your flight is 10 days after today, you should write at least 17 days for the sharing period, as your code must be valid for 7 more days after the trip.

If the sharing period is not specified, the validity period of the account code will be limited to 1 year.

If your code has expired, your reservations are not confirmed. If the validity period of your existing HES code has expired, you can obtain the code again through the HES Code application.

In addition, your HES code is not valid, your contact information is missing or incorrect, date of birth, etc. Your travel may not be allowed due to errors in your personal information.


What is the Share Time specified when purchasing the HES code?

The Sharing Period determines the activation period of your HES code you request. In order for you to use your HES code for plane ticket purchases,
must be at least 7 days longer than the flight date. For example, if your flight is 10 days later, you must have a code with a Shared Time valid for at least 17 days.
In order for the HES code to be valid, you must add at least 7 more days to the number of days until the travel date while entering the Sharing Period.

You can also set the Share Duration unlimitedly through the application. If you request an HES code via SMS, the last number of days entered Sharing
Refers to the duration.

With SMS, HEPP vacancy T.C. ID Number space ID Serial Number When you leave this field blank after entering the last 4 digits, your Sharing Period will be 1 year

How to Get HES Code?

1- On the "Hayat Eve Sığar" application, the "HES Code Transactions" section is entered.

The "Generate HEPP Code" button is clicked. The code usage period is selected and the code is generated.

Click to download the HES application from the App Store.

Click to download the HES application from Google Play.

2- With SMS Management, typing HES and leaving a space, respectively; T.R. Identification Number, Last 4 Digits of the Serial Number on the Front of the ID Card and "Sharing Period" are written as the number of days and sent to 2023 as an SMS. Through the system, your HES code will be sent to your phone for the number of days valid for your trip.

The Share Duration must be at least 7 days longer than the date of the flight you choose. For example, if your flight is 10 days later, you must have a Shared Period code valid for at least 17 days. In order for the HES code to be valid, you must add at least 7 more days to the number of days until the travel date while entering the Share Duration.

Sample; HES 12345678901 1234 17

If the sharing period is not specified, the duration of the code will be limited to 1 year.

3- You can also get your HES code via e-government.

When buying codes that cover a certain number of days, you need to carefully select the flight days. If your code has expired, your reservations
not approved.

In addition, your HES code is not valid, your contact information is missing or incorrect, date of birth, etc. your travel due to errors in your personal information
may not be allowed.


Do I need another document other than the HES code?

After the domestic flight bans are lifted and flights begin, if there is no entry-exit restriction in the city where your travel begins or ends, you do not need to obtain a travel permit, except for the HES Code if you are not in the age or health group. A travel permit is required for cities with entry and exit restrictions and for passengers over the age of 65 (since curfews have not been lifted yet). In cases other than these exceptions, other than HES code, travel permit, health report, etc. You do not need any other documents.

Should I get a Travel Permit with the HES code?

After the domestic flight bans are lifted and flights begin, if there is no entry-exit restriction in the city where your trip begins or ends, the restriction is applied.
If you are not in the age or health group, you do not need a travel permit, except for the HES Code.

A travel permit is required for cities with entry and exit restrictions and for passengers over the age of 65 (since curfews have not been lifted yet)

If my HES code expires, can I get another HES code?

Yes, you can obtain the code again by repeating the HES code acquisition process.

I entered the flight date incorrectly in the HES code request. What should I do?

In this case, you need to get a new code that Shared Time covers your travel time.

If the validity period of your existing HES code has expired, you can obtain the code again through the HES Code application

Can HES code be received once?

You can get your HES code separately for each journey or as a single code to cover all your journeys.

What is the HES code?

For you to fly safely within the country, T.C. It is a new practice made mandatory within the scope of Ministry of Health measures.

Turkey according to the rules issued by the Ministry of Health; For passengers traveling on domestic flights to carry out their flights in a healthy way.
Controls will be provided with the HES Code and the risk status of all passengers will be queried through the HES code 24 hours before the flight.

I got my HES code. But how do I know if I am accepted on the flight?

14 days before your flight, regular T.C. It will start to check your HES code from the Ministry of Health. If there is a change in your situation, you will be contacted by the airline as soon as possible and you will be informed.

Click for detailed information!

How do I enter the HES code when purchasing a ticket?

• Prior to travel, the HES (Hayat Eve Sığar) code to be produced personally must be obtained and added to the reservation at the time of ticket purchase.

• HES code will be used for query purposes for the controls to be made by the Ministry of Health. Passenger identification number (TR ID, Passport, etc.), contact information, along with the HES code
(both phone and e-mail fields) and date of birth must be entered correctly and completely.

* HES Code just below your personal information on the passenger information page at the time of ticket purchase through our website or mobile application
You can enter your HES code separately for each passenger.

* You must also show your HES code during check-in! During check-in, your HES code will be checked again.

* After the check-in checks, your health status, T.C. If it is not suitable for flying in line with the queries and directions of the Ministry of Health,
You cannot be accepted to the flight.





6698 sayili Kisisel Verilerin Korunmasi Kanunu uyarinca hazirlanmis aydinlatma metnimizi okumak ve sitemizde ilgili mevzuata uygun olarak kullanilan çerezlerle ilgili bilgi almak için lütfen tiklayiniz.