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GENERAL CONDITIONS

EMERGENCY SERVICES

 

GENERAL CONDITIONS

For groups A. B, C, and D; minimum age requirement is 21 with at least one year of valid driving licence. Groups E, F, G, H, J and K; 23 years of minimum
age with 2 years of valid driving licence is required.

Rental periods starts from and are calculated on a 24 hour basis.

Rates are inclusive of unlimited free kilometres, costs of lubrication and technical maintenance. Petrol and mandatory Value Added Tax at the rate of 18% are on
customer's account.

Vehicles are delivered with a non-empty tank, and are expected to be returned at same level. Otherwise, less fuel is charged as company rates.

One-way fees will apply regardless of the rental length in the event of the vehicle is returned to a different location.

In order to have additional person(s) drive the car along with the original renter, the details of their driving licence(s) must be registered in the rental agreement at the time of issuing contract. Otherwise all insurance coverage become void and both the renter and the additional driver(s) will be held fully responsible legally and financially for any and all damages and losses to Koral's property as well as to third parties. An additional fee is charged for each driver on per day basis other than the original renter.

Free delivery and pick-up service is available within city borders during office working hours. Service fee is charged for to and from places where no Koral office exists. For details, please contact Koral Car Rental.

If the vehicle is returned after the agreed return time, 1/3 of the daily rental rate is charged for every excess hour. If the delay is exceeded by 3 hours, the full day rental rate is charged.

It is a must that the renters are fully insured by the way law orders and to make insurance offers according to the customers requirements. There are two
types of protection insurances offered by Koral. The first type is the mandatory insurance, applied by the goverment rules that is Third Party Liability Insurance and,
the second type is the voluntary insurance and waivers which are the Collision Damage Waiver and Theft Protection Insurances, are all designed by Koral for the
confidence and safety of the customers. For details please contact Koral Car Rental Head Office.

Full payment is required by cash or by Visa or by Master Card at the time of rental.

Legal responsibilities resulting from traffic violations that incur during the rental period are charged to the renter.

Baby Seat are available with a notice prior to 48 hours. For service fees and further details, please contact Koral Car Rental.

Driver and tourist guide may be provided upon request. For fees and further details, contact Koral office.

IMPORTANT NOTES

In case of an accident, the vehicle must not be moved from the accident site and the accident and alcohol reports must be obtained from the nearest police or gendarme station in order to have the insurance of Collision Damage Waiver remain valid.

In case of a breakdown or any emergency need, call Koral Car Rental Emergency Call Center's 24 hour operational service.


EMERGENCY CENTERS

KORAL Car Rental Emergency Call Center

00 9 0 252 4129948 (pbx) Between 09:00-19:00 hours, whole year

00 9 0 533 2768408 24 hours, 365 days

00 9 0 532 2169817 24 hours, 365 days